nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

An issue with comment restrictions.

Michael Smith_frk5ju

Recently updated our Jira DEV environment from 4.8 to 5.4.
After that, the comment restriction menu displays incorrectly.
Please see screenshots.

I tried to disable all plugins, but it didn't help.
How can I fix it? Please suggest.

Note:
I've noticed that if Jira SM get installed from scratch with empty database, the comment restriction feature is not available at all, and I didn't find how to enable it.

Regards,
Michael

Jira SM 5.4 (the expanded list is too narrow)
Jira_9.4.png
Jira SM 4.8 (displays correctly)
Jira_8.8.png

Accepted answers

All comments

Brant Schroeder

@Michael Smith Here is some information on how to add or remove comment restrictions https://confluence.atlassian.com/jirakb/add-restricted-comments-on-jira-962353957.html

Can you please explain what you mean by not displaying correctly?

Michael Smith_frk5ju

Hi @Brant Schroeder, thank you for your answer.
I mean, when a user clicks on the padlock icon on a comment field the list of groups/roles shows up, but the high of the list is a few pixels. Please find it on the first screenshot. I highlighted it.

Brant Schroeder

@Michael Smith have you cleared your browsers cache?

Michael Smith_frk5ju

@Brant Schroeder Sure. I've cleared browsers cache, opened it in incognito mode, tried different browsers, disabled all plugins - nothing help. All our users are experiencing this issue.
I've tested newer Jira SM versions - 5.4.1 and 5.5 - the same.

Brant Schroeder

@Michael Smith Have you cleared the app (plugin) cache in Jira? https://confluence.atlassian.com/jirakb/how-to-clear-jira-s-plugin-cache-1157468195.html

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