How to create Knowledge base and knowledge article in confluence

Question

creation of knowledge bases and articles

Alex Koxaras -Relational- · Answer

@Bandaru Narendra hi and welcome to the community!

There are some very well free course at university.atlassian.com for Confluence for which you can earn some badge or certification and post it as well on your linkedin profile etc.

* Get started with Confluence

* Confluence best practices

* Confluence Fundamentals

* Using Confluence for Documentation & Knowledge Bases: Skillbuilder course description

* Confluence Essentials: Course description

Let me know if that helps!

Ste Wright · Answer

Hi @Bandaru Narendra

Are you looking for general advice? If yes, I'd check out...

* Set up a knowledge base in Confluence Cloud
* Use Confluence as a Knowledge Base
* 5 tips for building a powerful knowledge base in Confluence
* Knowledge Management with Confluence
* Confluence Templates (Cloud)  which could be useful - for example, Knowledge Base Templates for ITSM Teams

For more general support on using Confluence, I'd also check out Confluence's Guide, and Confluence's support pages

It might be useful to clarify what hosting type your platform is on - either Cloud or Server/Data Center - for additional recommendations :)

Ste