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Trouble with uploading CSV file

Vinodini Pai1

I am trying to upload a CSV file to Jira and get the following error "The first header row of the CSV import file contains following errors for the field name 'PK ! ��X�z [Content_Types].xml � (� �T�j�0 � � F� +I�� '�.�6�� kl�ؒ�L��;v JȂi��Ҽe�y�Ѫ*�% 4�&� wE 6u��< �ӷΣ��ժt � ��`�� W[LDA䟤Ĵ�Ja�<X>�\� �gȥW�\� ��L�%�ԡ C /��EI��o�̌ ��^M� �}iRE' on position 1: 'brackets mismatch', 'plus sign'

Accepted answers

Nic Brough -Adaptavist-

Um, I think that's pretty self explanatory - you're uploading a file which contains binary junk data, not csv.

All comments

Vinodini Pai1

I am looking for an answer

Nic Brough -Adaptavist-

Um, I think that's pretty self explanatory - you're uploading a file which contains binary junk data, not csv.

Vinodini Pai1

I am using an excel spreadsheet which looks like what's shown below. Not sure which part of this is junk data. I did try by removing the quotes with the same error. This is a new file that i created for trying out the upload process.

Assignee	Summary	Priority
Vini	"Testing upload of CSV file to Jira"	High
Euclid	"Example file for upload issue reporting."	High

Nic Brough -Adaptavist-

Excel is not CSV - it can read and write CSV, but my guess is you're actually trying to upload just the raw Excel data file, which is binary, no matter what you think you've got on the screen.

To check this, try opening the file you want to upload in notepad or another plain text editor. If I'm right, then you'll find pages of similar junk data, even though Excel can read it.

Try Excel -> Save As and make sure you change the file type box, not just the extension and/or file name, but the saved data format box. (Then try that in notepad and then Jira)

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