Is there a way to create a JIRA search that will show cases that have not been issued an assignee in the past 24 hours?
Any and all ideas are appreciated.
Thank you
HI @RP ,
Welcome to the community.
Do you mean, assignee was not changed in last 24 hours, if yes you can try below query.
assignee changed BEFORE -24h
You can other criteria like project name , issue type, status ..etc to the above query like
project = "your project name" and issuetype = "your issue type" and status = "status name" and assignee changed BEFORE -24h
@Sreenivasaraju P Thank you for your reply. The idea is for the search to show- if a case has not been assigned an analyst within 24 hours. How would the search look like in this scenario?
you mean the ticket is unassigned, even after 24 hours from the creation time? If yes,
assignee is EMPTY and created < -24h
@Sreenivasaraju P Yes
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