is it possible to split the permission for resolve and close an issue?

Juliane Di Lasc

I want to give my customer the option to CLOSE an issue. But if the customer can close, he also can RESOLVE. And I don't want this.

I there a option to split this permission?

So user A dan RESOLVE and CLOSE and user B can only CLOSE?

Thomas Schlegel

Hi Juliane,

there are two different permissions for that in your permission schemes: "resolve issues" and "close issues".

You can give A the permission to resolve an issue and B the permission to close an issue and everything is fine.

Look here for more information about permission schemes: https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

Cheers

Thomas