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Allow creation of issue without description

Hervé RANCHIN_udqfxx

Hello

I want to create issue from confluence, using the macro.
But if i dont have the field "Description" in my issues i cant create issue using this macro !
i have the message : "Field 'description' cannot be set. It is not on the appropriate screen, or unknown."

It work if the field is not hide.

Is there a way to configure this confluence macro ?

Or a way to hide description on create transition in the workflow without scriptrunner ?

Accepted answers

Rilwan Ahmed

Hi @Hervé RANCHIN ,

Can you directly create ticket in jira without description field ? If no, then you need to check your jira project field configuration, make Description field as optional.

In Confluence, which macro are you using ?
Can you share your page screenshot in Edit mode and error message if possible.

All comments

Rilwan Ahmed

Hi @Hervé RANCHIN ,

Can you directly create ticket in jira without description field ? If no, then you need to check your jira project field configuration, make Description field as optional.

In Confluence, which macro are you using ?
Can you share your page screenshot in Edit mode and error message if possible.

Hervé RANCHIN_udqfxx

Hi @Rilwan Ahmed

yes the creation directly on jira works, the description field it not mandatory in the configuration. But i can't "hide" it from the creation screen from the confluence macro.

Rilwan Ahmed

@Hervé RANCHIN ,

Seems Description field is not present in Jira project Create screen.

Please go to project settings --> Screens --> Expand the screen scheme against the Issue type, click on link mapped to Create Issue action. Check if Description field is present.

https://docs.servicerocket.com/salesforce-jira/getting-help/knowledge-base/errors-and-error-messages/i-am-getting-the-field-field_name-cannot-be-set-it-is-not-on-the-appropriate-screen-or-is-unknown-error

Hervé RANCHIN_udqfxx

hi @Rilwan Ahmed

its exatly what i want ! I dont want any description in my screens creation ! but i can remove from the screen of the macro !

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