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Why is the Fix Version field not showing up on the Create Issue screen?

Ryan Jones10

I have created a screen, associated it with a screen scheme and associated that to an issue type screen scheme which I have then associated to the desired project and it is still not working. Trying to alter the custom fields just tells me it should be visible, any suggestions?

Accepted answers

Nic Brough -Adaptavist-

My guess is that you are using an account that does not have the right to resolve issues. That stops you setting a fix version, so Jira hides the field.

All comments

Nic Brough -Adaptavist-

My guess is that you are using an account that does not have the right to resolve issues. That stops you setting a fix version, so Jira hides the field.

Ryan Jones10

I have an account with admin access and I can resolve, close and delete issues.

Nic Brough -Adaptavist-

Mmm, your admin rights are irrelevant (they just determine that you can use the admin functions), and just because you can resolve an issue doesn't mean you have resolve permission - it's easy to change the workflows and remove or change the conditions that allow resolving issues.

Have a look in the permissions. Check that your account really does meet the criteria for resolve issues.

Nic Brough -Adaptavist-

D'oh! Sorry, I should have said to check the config again. Especially as it's the bit I always forget myself! Nicely spotted.

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