Hello guys
I have a "Grid next generation" field that isn't required in field configuration, but i cant remove it from a request type.
How can i remove it ??
thank you
Can you check the Field configuration to see if the field is required on Create for the issue type associated with this Request type?
@Jack Brickey yes i have checked it. it's not required.
@Jack Brickey could you help me?thank you soooo much.
Hi @ebrahim rezaian , if you create an issue as an Agent using the Create button is the field required in order to create the issue?
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