Answering to E-Mail notification Howto add only new text

Question

Hi,

i am using the plugin JETI for sending E-Mail notification and creating new issues from E-Mails.

Now there is the need to answer a e-mail notification for adding an comment to an issue.

(usually the customers are using Outlook for organising mail)

At the moment i get ALL e-Mail content as new comment, not only the answer.

That JETI sample for Split Regex seems not doing that need. ( /-+\s*Original Message\s*-+/ )

Phil Porada · Answer

I use the following regexes for ALL of my JETI mail handlers. Most of our users are on Outlook 2013.