Is there a way to find out how an issue was created beyond the history or activity tabs within the issue?
Hello @Ryan Rosenthal
For Server/Data Center products you should see that in the Channel field, as per this article.
https://confluence.atlassian.com/jirakb/adding-or-removing-values-for-the-customer-request-channel-field-used-in-jira-service-management-967322091.html
Thank you, @Trudy P Claspill. I was hoping for something beyond the Channel section and History tab, like a log file or something along those lines. The options within the issue view lack detail.
What problem are you trying to solve, exactly?
It looks like you're new here. Sign in or register to get started.
