Find the post-mortem assocaied with an incident via API

Wolfgang Kandek

I would like to find the post-mortem associated with an incident via the API, but I cannot find the post-mortem reference in the the Incident itself.

There is an incident in the post-mortem API, but there seems no also seems no way to list post-mortems.

My purpose is to ensure that P1/P2 incidents have a post-mortem and that it follows out format and agreements (for example - a Jira ticket is needed for each Action item). The initial ideas was to list Incidents that are closed/resolved and see whether they have a post-mortem. If so get the post-mortem and review the content for format and ticket links. If not, create post-mortem in our format and notify the incident owner that a post-mortem skeleton had been created.

 

Darryl Lee_2jimne

Hi @Wolfgang Kandek,

This is Darryl. I am here to help. 😀

Understand that you would like to leverage Opsgenie Incident API to list out the Opsgenie Incidents which don't have a Postmortem yet.

The endpoint

https://api.opsgenie.com/v1/incidents?query=postmortemStatus:no-postmortem

Reference

We recommend tailoring the `query` inline parameter in the URL when making the API request.

The List Incident API documentation is -> https://docs.opsgenie.com/docs/incident-api#list-incidents

The Search Syntax for Incidents documentation is a great reference for you to adjust your query -> https://support.atlassian.com/opsgenie/docs/search-syntax-for-incidents/

Last, please encode the URL with the reference -> https://www.w3schools.com/tags/ref_urlencode.ASP

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Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian