Jira Cloud in MS Teams

Clay Stevens

How do I connect to our corporate Jira server to the Jira Cloud app in MS Teams ?

When I try to use the Jira cloud app in MS Teams it logs me into a generic Jira account that has no connection to our corporate Jira Server.

Additionally, it starts going into an infinite loop asking me to log in over and over and over.

Brant Schroeder

@Clay Stevens Welcome to the Atlassian community

When you sign in to Jira from teams what account are you using?  Are you following these instructions? https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/