To create a ticket in Jira Software using API

Muddassir Quazi

Hi,

We are trying to create a ticket in Jira Software (datacenter v8.13.13) after a ticket in JSM (datacenter v4.15.0) is approved.

Means, when the ticket in JSM is approved it should call Jira Software instance and create a ticket in Jira software's  particular project with the details (field values) and attachments of that corresponding JSM ticket.

Is it possible and how we can achieve this?

Could you please help us with this?

Regards,

Muddassir Quazi

Deepak Rai_r5xvri

Yes you have to set a rule and once the rule found the update use script runner to log a ticket in jira.