Cannot create a new issue using excel and the JIRA excel connector

Question

Excel 2013 with jira-excel connector installed

Jira 6.1 server

When trying to create a new issue in excel the 'Reporter' field is black, meaning it is an 'auto generated field' and cannot be edited by the user.

When pressing the '+' Create button an error dialog appears saying 'Reporter is required'.

These two are mutually inconsitent, you cannot require the user to enter a read-only field.

Clearly this works for some people, so please tell me what I'm doing wrong, or how to do it right.

Thanks,

Richard

Damian Józefiak · Answer

Hi,

I’m glad to inform you that we released new version and it’s now available on Marketplace. Could you please upgrade your plugin to the newest version and let us know if it resolved your issues?

Best Regards,
Damian

Łukasz Sadowski · Answer

This issue is known for us. We now working on resolution. It will be fixed in next version of plugin.

Regards,

Łukasz