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Links is Epics are lost after moving to another project

Anuradha_hhzuh4

Hi Team,

We recently moved Epics to new project with "Feature" issue type. The Story links are lost.

We have links in our Test Env as below. Example in Snip: TWS-2997 is linked to GROOT-1564 with "issues in Epic" link type.

Now how to fetch Epic with all those Story linked to it? So that we can manually update it in our PROD project.

Any help/suggestion much appreciated.

Regards,

Anuradha

Accepted answers

Trudy P Claspill

@Anuradha

When you moved the Epics to the new project did you change their type from Epic to Feature?

If you look in the History for the moved Epic you should see entries for each time a child issue was added to it, which will include the issue key for the child issue.

All comments

Mark Segall

Hi @Anuradha - Can you confirm the source/target project types? Are they Team or Company Managed?

If either are team managed projects, you're going to lose the links and not be able to cross-link the Epics.

Trudy P Claspill

@Mark Segall

The post is tagged as jira-server. Assuming that is correct, Team Managed projects are not possible there.

Trudy P Claspill

@Anuradha

When you moved the Epics to the new project did you change their type from Epic to Feature?

If you look in the History for the moved Epic you should see entries for each time a child issue was added to it, which will include the issue key for the child issue.

Mark Segall

Good catch!

Anuradha_hhzuh4

Hi, Its is company managed project.

Yes, their type changed from Epic to Feature.

Anuradha_hhzuh4

I see this entry in history.. but what about links? those are removed with no notification?

Trudy P Claspill

As per the documentation when you move an Epic and keep it as an Epic issue type it will remain linked to its child issues. No other issue type has that relationship with child issues through the Epic Link field, so when you changed the issue type also it loses the ability to show the Child Issues/Issues in Epic section.

In Jira Cloud I see entries like this in the History tab of an Epic that has been moved to a non-Epic issue type. These are the entries that show an issue being made a child of the Epic before it was moved.

Screen Shot 2022-11-29 at 7.23.14 AM.png

I don't have access to a Jira Server/Data Center environment to confirm the same type of entries would exist there.

You might try running a filter to search for

"Epic Link" = <new issue key>

"Epic Link" = <old issue key>

...just in case the Epic Link field in the child issues was not cleared.

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