How to import extend data from structure to dashboard

Question

Hi all,

I've created a JIRA structure using filter and extend options (sub-tasks) and a new view.

All the information is appearing in the JIRA dashboard except the extend data, and I need the subtasks per each JIRA item in the dashboard.

Do you know how to solve this issue?

Thanks & Regards,

Monica Cuesta · Answer

Hi David,

I've reviewed the filter added to the structure and this one doesn't remove the subtasks. I can see the subtasks in the structure because I've added "extend" subtasks, however they are removed when I've added the structure gadget in the dashboard.

I will raise a ticket to the customer portal.

Thanks & Regards,

David Niro · Answer

Hello @Monica Cuesta ,

Welcome to the Community!

You could check the dashboard gadget and make sure that there are not any Filters applied to it that would remove the sub-tasks.

If there are no filters, it will be best to work with our support team directly via support@almworks.com or through our customer portal support.almworks.com.

Best,
David