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upgrade

asaf rehavi

I have bit bucket server install on windows server (version 7.1.9)

Due to the security announcements I want to upgrade my bit bucket version .

As I understand I should change the server operating system to other operation system (not windows).

I create new UBUNTO server

I installed the bit bucket version (8.6.1)

I restored my backup from tar file

I started the bit bucket server .

At this step the setup is asking for license .

How can I use my current license ?

ASAF REHAVI

asaf_r@ftlsoft.com

Accepted answers

Christian Glockner

Hi Asaf,

The fact that setup is asking you for your license indicates you didn't migrate over your database. Please see https://confluence.atlassian.com/bitbucketserver/migrate-bitbucket-server-from-windows-to-linux-1128304336.html for instructions on how to migrate from Windows to Linux.

Cheers,

Christian

Premier Support Engineer

Atlassian

All comments

Fabio Racobaldo _Catworkx_

Hi @asaf rehavi ,

you can follow this guide https://confluence.atlassian.com/bitbucketserver/bitbucket-server-upgrade-guide-776640551.html but your macro points seem good.

About the license, before perform the migration/upgrade, please verify that your license is active. You can't perform the upgrade without an active license.

Fabio

asaf rehavi

My license is active and I use it on the windows machine - I take from there

I get this error message

The provided license is not valid and cannot be used.

Asaf

Fabio Racobaldo _Catworkx_

Where are you trying it? Please could you share a screenshot?

asaf rehavi

yes

any desk?

Christian Glockner

Hi Asaf,

Cheers,

Christian

Premier Support Engineer

Atlassian

asaf rehavi

It's look fine

i need this link of troubleshoot could help :

https://confluence.atlassian.com/bitbucketserverkb/troubleshooting-installation-779171432.html

also the log files location application-data/bitbucket/log/

my problem was the ownership of the directories that contains the data of the database it should belong to atlbucket user

asaf rehavi

after upgrade to linux and chang the database to sql server

I see all repos .

I can perform push

but I cant perform login for example to add new users

i get an error 500

the log row:

mystation ip | http | i@1RGO1FLx664x64x0 | - | 2022-12-01 11:04:12,776 | "GET /mvc/error500 HTTP/1.1" | "http://servername:7990/projects/FTL" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36" | - | - | - | - | - | 172u9cx |

what is the reason for that?

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