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Jira Service Management - answer agent as sending email

Hello,

I am new on Jira Service Management (use as IT HelpDesk) - and I cannot found if is possible use so , that agent send answer per email , no using web site.

Many thanks
Jaroslav Jasek

Accepted answers

Hi @Jaroslav Jasek , you should try this group instead: https://community.atlassian.com/t5/New-to-Jira-Service-Management/gh-p/newtojsm

All comments

Hi @Jaroslav Jasek , you should try this group instead: https://community.atlassian.com/t5/New-to-Jira-Service-Management/gh-p/newtojsm

Many thanks

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