Show Hide JIRA tickets based on a custom field value and Logged in user

Devendar Gangapuram

Hi Team,

I have to hide tickets list depends on the custom filed(Name: EnvirornmentList) value and logged on user. We have 3 user groups and associted users list. So Depends on this User group, we need to hide/show se tof tickets on JIRA (Data center/ server). 

 

Please assist me on this requirement asap. 

 

 

Thank you,

Dev G

 

 

 

Rilwan Ahmed

Hi @Devendar Gangapuram ,

In native jira server, you cannot do this action automatically. 

Workaround:
Create Issue security schemes and update the ticket to required issue security based on the field value. Only users who are part of security schemes can see the tickets if though they have access to the other tickets in the project.