Is it possible to limit the users to create a specific request type?

Mela

Is it possible to limit the users to create a specific request type by their organization? or Role?

 

For example:

There are 4 requests:

 

Service Request   - ICT only may create requests here

Incident Request   -  Engineering only may create requests here

Problem Management  - Data Center only may create requests here

Change management -  BI only may create request here

 

 

The only assigned request to them depending to their organization or role is only visible to them and create a request.

 

 

Alex Koxaras -Relational-

Hi @Mela 

You could theoretically do this if you insert a validation on your issue type workflows. You should separate the customers to the above groups (e.g. ICT, Engineering, DC and BI) and add these groups as validators. But role would work as well.