Trying to create sub-tasks under Tasks but only last sub-task is getting linked to Parent ID

Lalith Motay

Team - Need help.

I'm trying to upload using external import around 10 sub-tasks under a task (which is "Parent ID"). getting below errors.

1. Until I provide the "Issue ID", i'm unable to import the sub-tasks. So created a new column to add Issue ID .

2. Kept Issue ID - as Parent ID & Name ( SSC-1 New Task)

3. Kept Parent ID as Parent ID only without Name - (i.e SSC-1)

Task ID Name	Parent ID
SSC-1 New Task	SSC-1

I swapped the Issue ID and Parent ID on the above table but all the tests are getting failed. Only the last column is getting the Parent-Child link completed and rest 9 are not getting linked to the Task i was to align the sub-task.

Is there any better way to upload sub-task and link to the task (which are already created).

Trudy P Claspill

Hello @Lalith Motay 

Does the parent Task already exist in Jira or are you trying to create that at the same time you are creating the subtasks?

If you want to import subtasks to an existing Task you need to specify the Issue Key for the target Task in the import data for each subtask.

Let us say you have a Task with key ABC-123 in Jira and you want to import 2 subtasks to it.

Your CSV file would look something like this:

Issue Type,Summary,Parent
Subtask,first subtask,ABC-123
Subtask,second subtask,ABC-123

And when mapping fields you would map Parent to Parent Id.