Error synchronization LDAP / Crowd

Question

After update 7.20.1 users synchronization error !

The Jira Software LDAP synchronization is always OK.

When I tried to launch test synchronization from LDAP I've a 403 forbidden error :
Tester la connexion de base : Échec

Expected scheme name at index 0: :389When I tried to test Jira crowd synchronization I've also a 403 forbidden error :Tester la connexion de base : Écheccom.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Erreur "403 - Forbidden" rencontrée lors du chargement de cette page. client.forbidden.exceptionWhen I tried to modify parameters of synchronisation (LDAP or Crowd) I've a tomcat error :

Forbidden

You don't have permission to access this resource.

I think it's a tomcat permission error

Thanks for your help

TGS France - Nicolas LORY · Answer

The problem is in the LDAP connection URL
a space is inserted at the end of the address before the : to indicate port 389
Unable to change address via interface
resolution by modifying the URL in the database with the following query:
UPDATE cwd_directory_attribute SET attribute_value = 'ldap://serverldap.domain.local' WHERE directory_id = 98307 AND attribute_name = 'ldap.url';

TGS France - Nicolas LORY · Answer

Thanks but I've tried this KB solution but it's not solved my problem.

I really think it's a tomcat permission problem.

AAMIR ANSARI_lij8a1 · Answer

Hi @TGS France - Nicolas LORY

You may want to try the resolution listed under

* https://confluence.atlassian.com/confkb/unable-to-connect-to-jira-for-authentication-forbidden-403-728139630.html

Let us know how it goes.

Thanks,

Aamir