Bug. I can't attach a file in the "create task" form

Question

1

Alex Koxaras -Relational- · Answer

@Anastasiia Palagina hi and welcome to the community,

Perhaps the "attachment" field is NOT placed on the create screen. Add this field there and try again to upload an attachment.

Rilwan Ahmed · Answer

Hi @Anastasiia Palagina ,

I would suggest please contact Atlassian Support for further analysis in https://support.atlassian.com/contact/

Anastasiia Palagina · Answer

Of course I have permission to add files. Files are not loaded in the "create task" window, if I create a task and try to upload a file in it, then everything is ok. (that is, if I add it already in the created task)
Other types of files are immediately loaded into the "create task" window.