BigTemplate not working

WK46

Hello Community,

I have a lot of problems with BigTemplate.

 

1. I can not configure Bigtemplate, I click on the option and then starts an endless loading screen.

2. when I want to export the Gantt in BigPicture, it also only opens an endless loading screen

3. when I want to export the scope, I get the error message

"This functionality requires BigTemplate to be installed.
Make sure it is enabled and your license is still valid."

 

BigTemplate is installed and also has a valid license.

BigPicture and BigTemplate are up to date

 

I hope to find someone here who can help me

Dirk Ronsmans

hey @WK46 ,

For these type of issues you might want to reach out to them directly. You can raise a support issue at https://jira.softwareplant.com/servicedesk/customer/portal/1