Users and Groups Cleanup

Question

Hi,

I've been tasked to clean up our users and groups in JIRA Data Center. By "Clean Up" I mean to archive or eliminate users and/or groups that are no longer in use. I'm trying to see if there are a set of best practices or other guidelines for doing so. Here are some details of what I see in front of me now....

* Total number of users (Active and non-Active): 1435
* Total number of Groups (Active and Non-Active): 62
* Groups can have multiple users
* A user can be a member of multiple groups
* A group can have a number of users, whether they are active users or not. I need to be able to remove those inactive users without disrupting the group or active members.

I'm hoping there are some set of guidelines or best practices, or even some automated process that will help me in getting this done.

Thought?

Karl
- learning how to be a Jira Admin

Dang Thi Thuy Tien · Answer

Hi @Karl Rothenberg
We would like to introduce a new app User Data Cleanup. 
Following the search inactive user in certain group, you can easy clean-up user (inactive user, remove out of all groups,...)

Key features of this app include:

* Highly customizable and modular: Configure multiple cleanup rules that can be applied to a single or bulk of users. Maximize control over user-specific data cleansing.

* Two-Stage Cleanup: Leaving Day & Permanent: Apply a two-stage cleanup process: deactivate, remove, or transfer specific user data on the leaving day, retain necessary information for traceability, and execute a permanent cleanup.

* Preview & Retrospect: Cleanup Control: Before performing cleanup actions for single or multiple users, use the Preview to check all planned actions. Use the Retrospect to check previously cleaned data for specific users.

We believe UDC can save you time and effort, and we’d love for you to give it a try. You can find more details and download our app here.
https://marketplace.atlassian.com/apps/1234248/user-data-cleanup-for-jira?hosting=datacenter&tab=overview

Karl Rothenberg · Answer

Thanks. I didn't consider the original data source for users and groups. It makes sense that such a cleanup may have to happen at the source. This in and of itself seems to be the first order of business.  You've pointed me in the right direction, thanks...