What API interface can be used to retrieve an internal comment flag? This is to easily differentiate if comments in the Service Desk project is either an external or internal.
@Catherine Martin -
Welcome to the community. Here is a link on JSM REST API regarding to comments -
https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/request/{issueIdOrKey}/comment-getRequestComments
In the returned JSON body, there is a property indicates comment is public or internal.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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