Question about Groups in Jira Project Users and Roles Section

Drew G_8nz660

Hello All - 

I recently inherited a Jira project that I am responsible for administering from here on out, I noticed something odd in the Roles > View Project Roles section in the project settings. 

In addition to users who have manually been added and assigned to roles in the project, there are groups that have been added to the Users and Roles section as well.

These groups also exist outside of the specific project that I am looking at, and can be found in the User Management section in Jira. Even more odd, I notice that not all of the users within the group in the User Management section are part of the group in the project.

I'm at a loss to understand how groups in the Jira User Management section have been added to the project, as well as how/why not ALL of the users in those groups are not in the same group within the project.

Does anyone maybe have any insight here?

Nicolas Tagle

Hello Drew,

There is only one group management and it is in the user management selection, there you can add users to the groups, and a user can be part of many groups.

In Projects, you have two sections of interest "People" and "Permission".

Lets tackle people first. Here you manage who can access the project and with what Role.

Permission , allow you to set up permission by Role/User/Group so have many options to separate how you want to manage access and permission on your project.

To clarify your question let make an example:

User A, is part of Group 1, and 2.
User B, is part of Group 2
User C, has no group

In the project this are the access and Roles:

Group A ------- User
Group B-------- Admin
User A --------- Admin
User B-------- User
User C-------- Developer

You can see there is some duplicity, so we can optimize by removing the user from the group ( if you want to manage roles base on user) OR you can remove the users and manage Roles base on Groups ( if you have teams of people with high mobility this is ideal).

So for manage user in groups it would look something like this:

Group A ------- User
Group B-------- Admin
(new) Group C -------- Developers

and users will be assign to groups

Group A ------- User A, B and C
Group B-------- User B
Groups C ------ User C

There is a lot of best practices when it comes to user, group and permission I recommend reading this post on the matter ( accepted answer) :

https://community.atlassian.com/t5/Jira-Software-questions/Best-practices-for-setting-up-Groups-types-and-number-of-groups/qaq-p/1718851

Hopes this help, cheers.

Nico.