Automation for Jira : JSON update multi user picker

Purevdorj Nyamdorj

Hi, everyone 

Currently I am struggling with Jira Automation tool with updating multi user picker field.

Query is simple. When condition met then multi-user picker field will be updated automatically. (means add people on current picked users ) 

is there anyone who can help me ?

Regards,

Purevdorj

I have tried this but no idea how to find account id.

{
"fields": {
"customfield_10210":[ { "id":"accountid" }]
}
}

Bill Sheboy

Hi @Purevdorj Nyamdorj 

First, are you trying to add values or replace all existing ones?  If you are trying to add, please see this example for another multi-select user field: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Request-participants

Next, are you trying to set a user from another issue user field, such as assignee, or for a specific user?

• If from another field, access the smart value from the field like this: {{issue.assignee.accountId}}
• If for a specific user, you could find their accountId by performing a JQL search with a user name, and Jira will replace the value with the accountId in the query.  Then you may use the value in your rule.

Kind regards,
Bill