nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

SLA

Yudi imandapurb

I did send email last week, but I still not get the answer yet. Currently, I am looking for JIRA SLA module that can produce monthly report for:

- Response Time SLA

- Resolution Time SLA base on the severity

What JIRA addon module that we should buy?

Fyi, we are using JIRA v5.2.7 with no maintenance.

Is there any issue buying the JIRA SLA module and added into our JIRA?

Thanks

Accepted answers

unknown

What do you mean by SLA Module? Are you talking about an add-on here?

All comments

unknown

What do you mean by SLA Module? Are you talking about an add-on here?

Yudi imandapurb

Dear Gabrielle, yes, add-on for SLA

Rgds, Yudi

Yudi imandapurb

Hi, can I have the answer? Thanks

Remco Lebon

the fact Yudi still not had an answer does not stimulate me to ask my own questions on this "community". Nevermind, I will ask somewhere where I reckon I will actually get an answer from someone...

Thomas Schlegel

Hi Remco,

in this community, there are a lot of answered questions. Most of us are regular users of Atlassian's software like you. We try to help you in our spare time. We are not paid for that. So, please do not blame us for being unhelpful for not answering one (to be honest, not clearly described) question. That is not fair in my opinion.

If you get an answer from somewhere else, fine. But why not try to ask your question here?

Remco Lebon

Allright, thanks for restoring my faith a little bit Thomas. thank you for your insight and I will post my question.

Thomas Schlegel

You're welcome :-)

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-core