nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Updating dependency link between existing issues using bulk import tool

Leo Acosta_lxao2h

We have a project with issues created. Some are entered as Dependency Issue type; Some as User Stories. I have a list of stories and their corresponding dependencies that I wish to use to update the existing relationships between them in JIRA. The sample test file contains the following columns:

Summary,JIRA ID,BLOCKS
Configure Adobe IO import endpoints,DBS-201,DBS-261

Followed the instructions found here in an article on the Atlassian site titled: "How to Import Issue Links from a CSV File in Jira" and it is not working as expected.

What happens is the import tool is creating a NEW issue with the dependency rather than linking the two existing issues.

What am I doing wrong here?

Accepted answers

All comments

Mark Segall

Hi @Leo Acosta - Can you share a screenshot of the mapping screen?

If you're mapping the Summary/Jira ID to the Summary/Key fields it should not create new issues.

Leo Acosta_lxao2h

It's basically three fields and I tried a variety of permutations:

Summary (left blank and populated with the existing issue summary)
Issue ID
Blocker ID

I tried swapping the Issue ID and Blocker ID; I also tried using different Link Types (Blocks vs. Dependency etc) with poor results.

If I leave Summary blank (which has worked in the past and is documented in the instructions) I get an error that the issue can not be created or I get a message that says at least one issue not found (both issues are in my project). If I populate the Summary with data, the import ends up creating a new issue.

I just want to update links through the import tool on existing JIRA issues. Has me pulling my hair out.

Mark Segall

In your import process, you should be prompted with a screen to map the fields. Are you making sure that your map looks like this:

Issue ID = Issue Key
Summary = Summary

As I understand it, the Summary field cannot be left blank.

Leo Acosta_lxao2h

"Issue Key" is not an available field in my instance. I was using "Issue ID"

Morgan DUBUISSON_xt2pre

Hi,

<your-site>/secure/admin/ExternalImport1.jspa

CSV Source File :

id_in;id_out;
GRPN000003-5;GRPN000003-4;

Best regards

Leo Acosta_lxao2h

Thanks for the response but that URL doesn't exist in our environment.

Screenshot 2022-10-21 110306.png

Morgan DUBUISSON_xt2pre

Hi,

Sorry this url is for cloud.

This url is for server : /secure/admin/ExternalImport1.jspa is good ?

Best regards

Leo Acosta_lxao2h

The URLS you sent are the same are they not?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server