I purchased new license but getting XSRF errors

Question

I am on version 7.12.4 of Confluence.  When I enter the license key I recently purchased it gives me an error in the console stating XSRF error.

Melo_45tw58 · Answer

Hi @Jason Barrios,

I would recommend not sharing the license with the public.

Now to the possible cause, you can find a few documented on this knowledge base.

https://confluence.atlassian.com/confkb/when-applying-a-new-license-key-to-confluence-i-get-an-error-xsrf-check-failed-1044806276.html

If none of these solve your problem, I suggest contacting Atlassian support.

I hope that helps.

Cheers,

Melo