I would like to be able to set up email templates in OpsGenie like we do incident templates. This will give us the ability to communicate quickly.
Hi @staci.cavalcante ,
Sounds like you are hoping for some form of mass notifications - which Opsgenie does not support any longer. This was an older feature, but has since been deprecated.
Like you mentioned, leveraging incidents / templates might be the closest thing Opsgenie has to this functionality.
Can the incident templates be used in Slack?
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