I am a JSM administrator, hoping to pick up and share tips tricks and experiences with everyone.
Graham
Welcome @Graham Twine hope you find loads of new things to do in JIRA. This community is one of the best.
Welcome aboard !!
I've been using JIRA for nearly 12 months, I've used a combination of support library, youtube videos and marketplace apps to set my framework up
So far, I've used:
- Structure (project planning/GANTT chart) for PM
- Activity Timeline (workload planning/time capture/time reporting), fantastic time management tool for project based and service desk work
- Create from Template (reusable templates for projects, epics/stories/tasks etc)
- Shared Dashboard Viewer
- Invoices (billing into XERO), invoicing SD support calls
There is so much content, it's a bit overwhelming at the start but as you focus on your specific requirements and how you need to run things you'll find lots of use cases/resources,
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