Unable to create jira issue for zendesk ticket.

Tejasree Padmavathi P

Hi,

I've integrated Jira v8.20.10 with Zendesk using Zendesk Support for Jira plugin v3.0.24.

and created a Zendesk ticket, but I'm unable to select the issue type for the selected project, therefore not able to create a Jira issue for the selected project.

How can I resolve this?

Thanks,

Tejasree

Dirk Ronsmans

Hey @Tejasree Padmavathi P ,

Considering this is an issue from the plugin side, you might be better of contacting the plugin vendor.  (being Zendesk) 

Mainly because that screen seems to be from their side?

https://support.zendesk.com/requests/anonymous/new