When selecting Plan your upgrade, Upgrade to is grayed out at current version 7.17.1 LTS?

Question

We are attempting plan to upgrade to bring current, we are currently on 7.17.1 LTS.  When going to the Plan your upgrade within system settings, on the right side, instead of showing the most current version the option is grayed out and it displays 7.17.1 LTS saying we are on the recommended version.

How to resolve so we can continue the Plan your upgrade checks.

Thanks in advance,

-AT

Support Team [Clearvision] · Answer

Worth checking, sorry that wasn't it. I tried replicating it on the same version but it shows as normal.

Might be one to raise to Atlassian directly.

Adam.Trocki · Answer

Unfortunately, this did not do the trick.

Thanks for the reply.

-Adam

Adam.Trocki · Answer

That answer is hopeful.  It does note the license to expire within 30 days.

I will check it out and let you know.

Thank you for the post!

-Adam