Is there any way(i mean an addon or plugin or tools) by which we can logged ticket automatically to Jira?
Hi Piyush,
You can use JIRA's Issue creation through mail service.
Reference:https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email
-Kapil
Lots of systems do that. Depends on what you're running, and if you can't find something that suits you, you can write something that does it. Even a simple script can raise and update issues in Jira over the REST interface.
You'll need to go into a lot more detail in your requirements to get anything more detailed than "use REST or email"
@Kapil,
Thanks for your suggestion. But i need something different. Like i have so many testcase written in Excel or any Test management tool. If i execute those and mark as fails then ticket would logged to jira by extracting Test step as Step to reproduce, Actual result will be summary etc.
You'll need to go into more detail about your exact requirements
What we're saying is "yes" - you can log issues in Jira in all sorts of ways. Some systems have plugins that help you with it or add functions to do it within their UIs. There are plugins for Jira that will pull or accept data from other systems. It has an open API that you can use and it accepts emails off-the-shelf, and some plugins provide other routes.
But we can't go into detail about any of them until you can define what you actually want.
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