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Jira core server won't start after upgrade

Sokom

Hello,

we have upgraded our jira core server instance from 8.2.x to 9.3.0 version. Upgrade procedure seems to have been carried out correctly, but we are no longer able to start the jira service correctly.

catalina.out log reports some strange error like:

2022-09-30 17:48:15,581+0200 ThreadPoolAsyncTaskExecutor::Thread 18 INFO anonymous [c.a.ratelimiting.internal.RateLimitingConfiguration] Rate Limited Request Handler ENABLED
Cannot run program "/bin/java": error=2, File or directory not found
Cannot run program "/opt/atlassian/jira/jre//jre/bin/java": error=2, File or directory not found

Furthermore, two plugin have problems to load:

'com.atlassian.jira.plugins.jira-bitbucket-connector-plugin' - 'Jira DVCS Connector Plugin'
'com.atlassian.jira.plugins.jira-development-integration-plugin'

We are using Debian 11 and PostgreSQL on our vm.

Accepted answers

Sokom

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Sokom

I can attach a complete catalina.out file if it's needed

Peter Van de Voorde

Looks like Jira is unable to find your Java installation.
Can you check if Java is properly installed under /bin/java ?

Sokom

Hi, thank you for your answer.

Nope, looks like there is no /bin/java

Pretty strange, how can be gone?

Peter Van de Voorde

I don't know, but you can reinstall it by following this article: https://www.digitalocean.com/community/tutorials/how-to-install-java-with-apt-on-debian-11

Cheers,

Peter

Sokom

Thank you, it turns out that java was there but in another location, just create a symlink to the right location and that line: "Cannot run program "/bin/java": error=2, File or directory not found " is gone.

But nothing seems changed

It seems to me that there is a wrong path here: Cannot run program "/opt/atlassian/jira/jre//jre/bin/java": error=2, File or directory not found

But I don't know where to find it

Sokom

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