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Can we download configuration/settings of current running cluster of tools jira, confluence BB?

Asarudeen S

Currently we are working on tool upgrade on jira, confluence and bitbucket. We need to download the configuration/settings of current running instance of tools.

Can we download the settings or configuration of current instance, if we have admin access? If so please provide the details.

Accepted answers

Bastian Stehmann

Hi @Asarudeen S ,

Welcome to the community.

What exactly do you mean with downloading the configuration.

Each application can create a backup, that contains configuration and content.

For Jira, this is the documentation, other applications are similar.

https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html

Mahesh Chiliveri

Hi @Asarudeen S it depends on the type of instance that you are running for Atlassian if it is an Data Center version hosted on cloud then cloud formation template will have complete details including heapsize and database details with the admin user and password etc. If standalone hosted application on prem data center then you will have to take the backup of your home directory and installation directory which does contains complete setting etc.

All comments

Bastian Stehmann

Hi @Asarudeen S ,

Welcome to the community.

What exactly do you mean with downloading the configuration.

Each application can create a backup, that contains configuration and content.

For Jira, this is the documentation, other applications are similar.

https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html

Mahesh Chiliveri

Asarudeen S

@Mahesh Chiliveri thanks for your response. We are not on cloud.

Could you please let me know what are the files are having configuration or settings in home and installation directory?

Could you please provide the details for the tools confluence, bitbucket and jira also.

(Our purpose is, we are working on tool upgrade, we want to compare the all configuration of running instance of a these tools before and after upgrade.)

Asarudeen S

@Bastian Stehmann thanks for responding my question.

Our scenario is we are upgrading tools confluence, bitbucket and jira to newer version.

We want to get all the configuration/settings of all the tools before and after upgrade for comparing the configuration.

Could you please let me know is there any way to get that?

Bastian Stehmann

Hi @Asarudeen S ,

If you just want to compare the configuration files with start parameters etc, the installer for the application update will tell you which files has been changed in the file system and you have to check/compare that files listed there.

Usually it will be something like server.xml or setenv.sh

If you want to compare also the data inside the application, you have to create a backup and compare the backups before and after, I don't think there is any other way. But I don't think that the results from that comparison will be really helpful, because all other changes the upgrade has caused, will be listed there then also.

Mahesh Chiliveri

@Asarudeen S Than you for the update please refer the link below which provides which files and folders you need to compare.

Pre-upgrade planning tool | Atlassian Support | Atlassian Documentation

Files we check for modifications

As part of your upgrade plan, we check the following files in your current installation to see if they contain custom modifications. If any of these files have been modified, we prompt you to re-apply the change as part of the upgrade steps.

Confluence files

We check all files under <install-dir>/confluence

Jira files

We check all files located under:

<install-dir>/atlassian-jira
<install-dir>/bin/setenv.sh
<install-dir>/conf/server.xml

Asarudeen S

thank you for the support. @Bastian Stehmann

Asarudeen S

@Mahesh Chiliveri thank you for your support and guidance

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