jira dashboard not loading

Question

i am facing jira issue while trying to login jira dashboard.

error message is

Sorry, we had some technical problems during your last operation.

Technical details

Log's referral number: b3f12b37-a93f-4a99-9dd1-1e153e1bb133

Cause Referer URL: Unknown

com.google.template.soy.tofu.SoyTofuException: In 'print' tag, expression "$dashboardTitle" evaluates to undefined.

Rilwan Ahmed · Answer

Hi @sanjitabhattarai ,
Please accept the answer if this solved your issue. Users with same query will find it helpful.

sanjitabhattarai · Answer

Thank you issue solve by creating new dashboard.

Rilwan Ahmed · Answer

Hi @sanjitabhattarai ,

Welcome to the community !!

Same issue is described and few causes and its resolutions are mentioned in https://confluence.atlassian.com/jirakb/jira-server-throws-500-error-page-when-logging-in-or-visiting-dashboards-864653761.html

Please check what is the cause on your case.