How to track the field value changes through JIRA structure board

Question

Hi there,

We have a custom field called "business value" with the values as "A,B,C,D,etc., in jira issues and we would like to track any changes to this field values.

Let's say if there is a new item added A/B/C or if any issue value changes from B->C or C->D, we would like to get the issue ID which gone through this changes.

Is this possible? please suggest.

Rama_9vwicp · Answer

Sure, will write to support@almworks.com with details.

David Niro · Answer

Hi @Rama ,

History can be accessed in Structure on-prem.  It is not yet available for Cloud.  Do you know which you are on?

If you are hosting on-prem, it would be helpful to understand more about the field and exactly what you are looking to show.

Is this a select list multiple choice?  Are you looking to show just the last change, or all changes?

One last question would be around this statement:

we would like to get the issue ID which gone through this changes

Could you describe your structure hierarchy and where you are looking to show these changes?

It may be best if you contact our support team directly to review all of the details of your goal and desired results.  You can reach us via email support@almworks.com or customer portal support.almworks.com

Best,
David

Ravi Sagar _Sparxsys_ · Answer

Hi @Rama

I don't really think Structure can show the historical data. However if you have eazyBI then you can create a report to change change in values over the period of time.

I hope it helps.

Ravi