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How to change status of ticket via REST-API with issue key?

Lindsay Herron

Hi Guys,

I'm struggling to change the status for a ticket using the REST-API.

I thought I needed to find the ID from the Issue key, and I do find an ID, but not the ID apparently needed to change the status.

I could be doing something dumb here, but any help would be appreciated.

Step 1: Find the Ticket

TICKET_STRING = r".../rest/api/2/issue/" #... is replaced with my JIRA tracker instace

link = TICKET_STRING + self.ticket

response = requests.get(link, headers=self.headers)

dictResponse = json.loads(response.content.decode("utf-8"))

self.ticket_id = dictResponse["id"]

Step 2: Change Status with ID

XRAY_STRING = r".../rest/raven/1.0/api/testrun/" #It is of type testrun, but not sure if that is really needed here.. I tried with TICKET_STRING but it also didn't work.

link = XRAY_STRING + self.ticket_id + "/status?status=" + status

response = requests.put(link, headers=self.headers)

But with response, I get ERROR: b'Test Run with Id #### was not found in the server' #where the symbols are of course replaced with the ID I found in Step1

Also, just in case it is relavent, but I don't think it is for the issue I'm facing:

self.headers = {

"Authorization": "Basic " + self.user_password,

"Content-Type": "application/json",

"Accept": "application/json",

"X-Atlassian-Token": "no-check",

}

Accepted answers

Mohamed Benziane

Hi,

Welcome to the community

your link's variable should be something like this:

 <yourJiraInstance>/rest/raven/1.0/api/testrun/{id}/

then you need to create a json that you will attach to your request

https://docs.getxray.app/display/XRAY/Test+Runs+-+REST

https://requests.readthedocs.io/en/latest/user/quickstart/#more-complicated-post-requests

All comments

Mohamed Benziane

Hi,

Welcome to the community

your link's variable should be something like this:

 <yourJiraInstance>/rest/raven/1.0/api/testrun/{id}/

then you need to create a json that you will attach to your request

https://docs.getxray.app/display/XRAY/Test+Runs+-+REST

https://requests.readthedocs.io/en/latest/user/quickstart/#more-complicated-post-requests

Lindsay Herron

Are you referring to step 1 or step 2?

The issue is, I don't have the ID for step 1. I only have the key for the issue. When I tried to get the ID via Step 1, the ID is not valid in step 2.

The link you provided is also already what I have in step 2. In Step 1, if I try to use the testrun link instead with the key of the issue, I get a 404 Error.

The solution is either hopefully generic for all issue types, not just testrun, or it provides a way for me to get the proper ID.

Mohamed Benziane

If you want to update a testrun and you doesn't know it's id you'll need to make a call to this API with the testExec and testIssueKey

http://yourserver/rest/raven/1.0/api/testrun?testExecIssueKey=TEST-123&testIssueKey=TEST-321

you will find the id of your test run and then you will be able to update it with this call

put ==> /rest/raven/1.0/api/testrun/{id}/

Lindsay Herron

I also don't have the TestExec key. I only have the testrun key.

There is no generic way of changing the status? That is separate from whether it is a testrun, testexec or any other type?

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