display assignee on the issue when the customer sees it from the customer portal

Consulente Atlassian

jira service management cloud
I would like the customer to be able to see the assignee (the name of the agent in short) when the customer sees the issue from the customer portal. It seems that on jira cloud it is impossible to do this, even with the use of plugins (I have tried two and none work).

Kate Pawlak _Appsvio_

Hi @Consulente Atlassian ,

Recently, we had a great discussion about this requirement: click. Maybe it'll be helpful.

Best,

Kate