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Need help with updating Scriptrunner Job

AisM

Hi,

We have a scriptrunner Job, that runs daily. The purpose of the job is to fetch some information from the db & update the issue as a cascading drop down. I want to change this field to a single drop down. Can I please get help with making the value to be inserted as a single drop down.

Accepted answers

Tuncay Senturk _Snapbytes_

Hello Aisha @AisM

Of course, I'll be glad to help. So, I think you have a cascaded field but you want to change it to a single drop-down and you want to change the scriptrunner code accordingly.

Please share the code which will be a good start to update. I will check the code and help you change the relevant part.

Best

All comments

AisM

Hi @Tuncay Senturk _Snapbytes_ !! Hope your are well This is me Aisha, I am having some problem accessing my original account. So, using this account for the time being

So, I have been looking for some way to update my existing script. Can you pleaseeee have a look & let me know what you think.

Tuncay Senturk _Snapbytes_

Hello Aisha @AisM

Of course, I'll be glad to help. So, I think you have a cascaded field but you want to change it to a single drop-down and you want to change the scriptrunner code accordingly.

Please share the code which will be a good start to update. I will check the code and help you change the relevant part.

Best

Nic Brough -Adaptavist-

Here;s how to work with single-select lists: https://library.adaptavist.com/entity/update-a-single-select-drop-down-custom-field

AisM

Hi @Tuncay Senturk _Snapbytes_ ,Yes! thank you sooo much

To give some info : The field values are being fetched into the jira database from another team’s database. In Jira the value is spit into a parent and child drop down and updated for the issue. Now we are planning on using a new custom field in Jira with a single drop down.

Example - In db table ,field value is stored as Option1,Option2

In Jira it’s split and updated as Option1 (Parent value) & Option2 (Child value) by the script job.

Below is a snippet of the old code (where the splitting happens) that populates the value into the cascading field for the Jira Epic issue type ONLY if it’s empty

Tuncay Senturk _Snapbytes_

Hi @AisM

Thanks for providing the details. @Nic Brough -Adaptavist- already provided how to update a regular drop-down using Script Runner.

As far as I understand, you will use parentOption (which is Option 1 in your DB) to update the drop-down and you will remove those childOption parts from the code.

Do you want me to help you code the related part?

AisM

@Tuncay Senturk _Snapbytes_ @Yes pleaseee that would be so so helpful

Actually going forward, there will no Option1,Option2 . . Just one value without the comma (,) on the database tables

Example:

Option blah A

Option blah B

Option blah C

So, for Epics will EMPTY values, this will get updated with the values from the db . Hope I made sense.

AisM

Hi @Tuncay Senturk _Snapbytes_ , Just wanted to ask a random doubt . . Didn’t find anything online while searching . .

Our workflow post functions have the resolution of the issue will be set to -1 . . What does that mean ? Also, what happens if i set it to None . .

Tuncay Senturk _Snapbytes_

Hi @AisM

I don't know what "-1" value means but it may probably be the code that your Jira admins set.

The Resolution field is a very important field in Jira. If it is set to a value (no matter what), it means that the issue is closed. Resolution value specifies the reason an issue is closed. In Jira reports, this field is used for the Closed/Resolved tickets.

So, if you set its value to None, it means that the issue is still not closed and needs working on it.

I hope it makes sense.

AisM

@Tuncay Senturk _Snapbytes_ Thank youuu !

Oh okay, makes sense . . We aren’t sure how it got set to -1 . .

So, what happens if the resolution is not set for a particular status, like for example - FEEDBACK . . So, does that affect the reporting in any way, or is it always necessary to set a resolution value in the workflow post function for every status

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