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sourcetree is unusable after upgrade crashes immedeately

Stefan Müller_e76xgu

Hi,

I upgraded my sourcetree and now I cannot work with it any longer. I updated MacOs, I updated python. I reverte to earlier versions of sourcetree.

Nothing helps.

Do you have any suggestions?

Thanks

Stefan

Accepted answers

Stefan Müller_e76xgu

Found a solution elsewhere here:

OK, thanks to @Miro XY for this answer, I also have solved it...

Steps are:

Uninstall Sourcetree
Delete ~/Library/Application\ Support/Sourcetree
Reinstall Sourcetree

Maybe you can just get away with closing Sourcetree and deleting it's application support directory 🤞

All comments

Edward Birchall

I'm having the same issue after updating Mac OS and updating Sourcetree.

Raman Sidarakin

@Stefan Müller @Edward Birchall

Hi, everyone.

Could you please share Sourcetree crash report with us?

1. Open Console.app.

2. On the left pane select "Crash Reports"

3. Find the all Sourcetree log entries and export them

4. Upload crash logs to any file storage (like google drive, dropbox, e.t.c) and share link with us.

Could you also please tell me exact macOS version installed on your machine and platform (m1 or intel)?

Thank you so much.

Stefan Müller_e76xgu

Can I send it per email somewhere? It is an Intel mac.

Stefan Müller_e76xgu

Found a solution elsewhere here:

OK, thanks to @Miro XY for this answer, I also have solved it...

Steps are:

Uninstall Sourcetree
Delete ~/Library/Application\ Support/Sourcetree
Reinstall Sourcetree

Maybe you can just get away with closing Sourcetree and deleting it's application support directory 🤞