My Chinese character powerpoint which was uploaded using office powerpoint macro would be displayed in Messy Code

Question

This question is in reference to Atlassian Documentation: Office PowerPoint Macro

My Chinese character powerpoint which was uploaded using office powerpoint macro would be displayed in Messy Code.

My Confluence Version is 5.9.2

image2016-11-17 14:43:57.png

John Lu4 · Answer

Dear Darren,

I tried to change my IE language to Simplified Chinese, but doesn't help, still the same messy codes...

):

Stephen Deutsch · Answer

It appears to be a known bug:

https://confluence.atlassian.com/confkb/2-byte-characters-japanese-korean-chinese-do-not-display-in-powerpoint-macro-640189539.html

Are you running Linux (on the Confluence Server)? In that case, you might be able to fix it by installing the necessary fonts. ( /usr/local/share/fonts, if I remember right).

darrenpegg · Answer

Hi John,

I've seen with other languages and the issue for me was the browser. Using Confluence with Internet Explorer (IE10+) passed it through fine.. Might work for you the same. If of course you are using a windows machine/parallels. You could check the Characterset via the browser tools/options - my brain is tired so trying to remember but flick through selecting UTF-8/Western ISO that I think is listed.

Darren