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Check mark next to Issues in Epic - Why?

Jeff Maurin

A green check mark is being displayed to the left of some issues in the 'Issues in Epic' section.

I would have expected to see the check mark next to Closed or Resolved issues, but it is next to some Open issues as well.

What drives the display of the check mark?

[Jira version (v6.0.8)]

Accepted answers

All comments

Henning Tietgens

IMO the checkmark is displayed if there is a resolution for the issue. Did you check that for the open issue?

Jeff Maurin

Thanks for the reply. I am not exactly sure what you mean by 'if there is a resolution' - the issue has not yet been resolved. The status of the issue is Open and there is a workflow transition from Open to Resolved, but the issue has not taken that path yet.

Henning Tietgens

If there is, for example, a missconfigured workflow, it's possible that an issue is reopened without clearing an already set resolution.

If you open the issue in the normal view, there is a field called "Resolution". If this is not "unresolved", the issue is displayed as "done" with a green checkmark. But maybe it something completly different...

Dorota Goffin

This tick mark is also shown for issues with no resolution specified (Resolution -> "unresolved"). Is this by design or is there a defect tracked for this?

Liz_Pat

Thanks for all the ideas. The most likely is one I have seen before -- related to having an improper resolution set. I have all sorts of confusion caused by a resolution sticking around when the issue is reversed from a done status to a not-done status.

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