I tried to reset my username and password but the recovery email is not being sent
Hi @Ahmed Mohamed _amohamed2578_ ,
welcome to the atlassian community!
We need to know if you are on a cloud or data center instance. Please could you provide your instance url?
Fabio
Hi Fabio, thanks for the response. Here's the link: http://12.54.157.44:8080
It's a local instance. Please ask to a JIRA Admin within your company.
Ciao,
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