nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is anyone else having trouble using JIRA 5.2.10 with Chrome?

Graham Bakay

Hi everyone,

We're noticing a lot of trouble with JIRA (5.2.10) when accessing it with Chrome. Quite often, CSS assets won't load, or nothing will load at all (blank screen, not a 404). Shift-reloading sometimes helps. Often, JIRA is inaccessible unless you clear JIRA's cookies.

We have JIRA tied to our Crowd instance, and we have Tempo installed. Otherwise, pretty vanilla.

We've got 30 people using JIRA here and it's only the people using Chrome having trouble. IE seems to be working fine. Just curious if anyone else is having trouble?

TIA,

Graham.

Accepted answers

Graham Bakay

Still an issue in JIRA 6. Not sure if it's Tempo-related. I've filed an issue here (https://jira.atlassian.com/browse/JRA-33376) which points to an issue with Tempo (https://tempoplugin.jira.com/browse/JTMPO-815) which holds what I've found out so far.

Essentially, appears to be Chrome breaking the mime type for assest it pulls from its cache.

All comments

Ivan Tse

In all the test instance I've run I haven't had a lot of issues in Chrome. I am running the latest stable build of Chrome (26.0.1410.65) in both Windows and OSX. Hmm, as a test can you run JIRA in a incognito window and just go about regular work? I'm wondering if there's something that corrupts the cache after awhile.

Graham Bakay

Actually, I've been doing exactly that lately. I'll fire up a single incognito window and see how it works throughout the day today.

Ivan Tse

Anything of note? Does the incognito window look to degrade over time?

Graham Bakay

Yeah, just had the styles give out. http://imgur.com/wxVQluK

Vitaliy Geraymovych

Similar issue since upgrading to 5.2.10. In Chrome and Safari clicking "Create Issue" shows spinning wheel that gets stuck. Incognito widnow doesn't help.

Dev console shows a bunch of pending requests initiated by batch.js:4 and batch.js:5

Graham Bakay

I'm pretty sure this is being caused by Tempo, not JIRA, but I'm trying to nail it down.

David Dixon

I have the same problem using Chrome 27 and JIRA 5.2.2 (no Tempo). I'm hoping this behavior goes away in JIRA 6...

Graham Bakay

Essentially, appears to be Chrome breaking the mime type for assest it pulls from its cache.

Alexandra Bogus

I'm using JIRA 6 and Chrome 27 and I have the same problem as reported by Graham -- blank screen. Works fine in other browsers. Is there a solution to this yet?

Marc Laros

Same problem here, internet explorer and firefox works fine. I disabled Tempo, but the issues remain. Slow responding menus, crashes, filters don't work...

hacorbin

I have numerous chrome issues with JIRA 6 to include the blank white screen, losing my css styling, etc. It also has several issues in IE 10. Firefox seems to work fine though.

Błażej O_

Hello Graham.

If you're still experiencing the problem be sure to check this issue:

https://answers.atlassian.com/questions/177089/recent-chrome-instability-with-jira-mime-incorrect-on-built-in-javascripts

We struggled with this problem. It is Jira-Chrome-IIS related. Soon firefox will experience it too, as mozilla developers work on strict mime-type executing too:

https://bugzilla.mozilla.org/show_bug.cgi?id=471020

The quickest solution to this problem is to find "x-content-type-options:nosniff" setting on IIS and turn it off (remove). The best solution is to force JIRA developers to set correct mime types on javascript files

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-administration

javascript

chrome

mimetype