Hello Jen,I would advice you to use the Automation plugin as a easy way to accomplish this goal. Basically you can set a filter if a created issue match a specific issue type, then send a notification
Yes you can, there are several ways to accomplish this, I can suggest:
Both suggestions have a robust documentation so you will not have a hard time.
https://confluence.atlassian.com/jira/creating-a-notification-scheme-185729542.html
https://scriptrunner.adaptavist.com/latest/jira/quickstart.html
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