Jira Customer Service Portal - Can customers sort by columns?

Question

Is it possible to give customers the ability to sort the columns in Jira Customer Service Portal?

If so, how do I enable this for the customers?

Francesco Zitelli_pbz80h · Answer

Hello @Dash_ Karrie   Contractor 
I have solved this requirement with a plugin: "Advanced Portal Reports for Jira Service Management"

https://marketplace.atlassian.com/apps/1219230/advanced-portal-reports-for-jira-service-management?hosting=cloud&tab=overview

Ismael Jimoh · Answer

There is no way to do this in the default application.

I believe there is an add-on that alllows searching called MyRequest plugin here.

Rgds.